Buyers are protected for only 10 days post-purchase — a sliver of the 60-day retail turn. They must arrange their own transport and navigate an adversarial claims process, then carry full downside risk for the remaining 50 days of the window.

Every post-sale arbitration claim and transportation-cost reimbursement comes straight out of net proceeds — chipping away at margin on cars already sold. Sellers stay exposed to disputes throughout the full 10-day window, with no clean way to close out the sale.

Manheim absorbs transport, re-inspection, storage, and adjudication overhead on every arbitration dispute. Its arbitration team is consumed by case management, and it carries the financial exposure on every qualifying claim above the $800 NAAA threshold.